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Store Policies

All proceeds from sales of merchandise on our website or in our store are used to support the mission of The Museum of the Aleutians.

The Museum of the Aleutians is the largest and most important institution devoted to exploring the remarkable scope and diversity of the culture of the Aleutian Islands. 

Sales Tax
Tax is included in the online retail price. 

Shipping
To facilitate shipping, the Museum of the Aleutians ships Priority Flat Rate. Shipping fee depends on the size of your purchase, and is automatically added to your shopping cart.

Returns
Your satisfaction is our goal. Please inspect your order upon delivery. If your item has arrived damaged or there is a mistake with your order, please call the Museum of the Aleutians at (907) 581-5150 immediately.

Please follow the return instructions included in your package for returning merchandise. Or follow the instructions below.

    Send returns to:
    The Museum of the Aleutians
    314 Salmon Way
    PO Box 648
    Unalaska, AK 99685
    Attention: Returns

-Include a copy of either the receipt or packing list. This will help us quickly process your return and give you the proper credit amount.

-Insure your shipment. Return by UPS or insured Parcel Post. Lost shipments are the responsibility of the sender.

-If you wish to exchange your return for something else, please clearly note item numbers and descriptions for the exchange.

Merchandise must be received in its original condition. 

Store credits can be redeemed by phone at (907) 581-5150. Simply shop online, prepare a list of items (including item numbers) you wish to purchase and call us with your store credit information. At this time, we are unable to process store credits online.

Online Security
The Museum of the Aleutians makes every reasonable effort to ensure that all of the transactions made on our website are secure. The online Museum Shop is operated by Paypal.

Your mailing information will not be shared with third parties outside of The Museum of the Aleutians for marketing purposes.

If you have been receiving Museum mailings and wish to have your name removed from our mailing lists, email us at mota@aleutians.org

Please Note
In the event a Museum of the Aleutians product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Museum of the Aleutians shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. The Museum of the Aleutians shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Museum of the Aleutians shall issue a credit to your credit card account in the amount of the incorrect price. 

The Museum of the Aleutians Member's Discount
Members receive a 10% discount on all merchandise purchased from The Museum of the Aleutians Shops - in stores, or by phone. At this time, we are unable to process member discounts online. 
In addition, members receive various benefits such as free admission to the Museum, exclusive members-only previews, and discounts to public programs. 




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